Designing virtual workshops: lens' top tips customer-first, Qualitative research, tech, customer experienceLens AdminJune 2, 2020virtual workshops, workshop design, Microsoft Teams, Zoom, digital workspace
lens judging at the UK Digital Experience Awards 2018 customer experience, Customer experience aw..., customer-centric, customer-first, Digital customer exper..., techLens AdminJune 4, 2018customer experience, customer-centric, digital customer experience, fintech, tech, technologyComment
What can a customer journey approach help your business to achieve? Customer journeys, customer-centric, data, Digital customer exper..., techLens AdminMay 24, 2018channels, comms, CRM, customer experience, customer journey, customer journey mapping, design thinking, digital customer experience, fintech, techComment
lens to present at upcoming KX retail event in Leeds - book your place... Customer journey, data, retail, retail customer experi..., techLens AdminOctober 27, 2017consumer products, customer experience, customer journey, data, insight, Retail, tech Comment